FAQ

 

FREQUENTLY ASKED QUESTIONS

 

GENERAL INFO

Q: My child is almost 6; can they start classes?
A: The absolute youngest we allow is 6 years old due to insurance restrictions. Unfortunately there is no wiggle room on the matter.

Q: Do you have locker rooms or showers?
A: We have a few bathrooms that can be used as changing rooms, but no showers. We have cubbies and lockers (with no locks; bring your own) to keep your personal stuff.

Q: Do you take credit cards?
A: Yes we accept VISA, Mastercard, AMEX and Discover.

Q: Is there nearby parking?
A: Yes, there is free parking behind and on the side of the building.

Q: How much is it for one session of open gym? For a class?
A: We offer different options for youth (ages 6-12) and teen/adult (ages 13+). Check out our pricing page for more info. To see when you can visit, take a look at our schedule.

Q: Is there access to the ninja warrior obstacles during open gym?
A: Certain obstacles are always up (warped wall, salmon ladder, etc) and can be used during regular open gym. Other obstacles in our Ninja Warrior area change frequently. There are age restrictions on certain equipment.

Q: How do I schedule a Birthday Party?
A: CLICK HERE for details about our private parties. You can check availability and book. 7 years old is the minimum age for a party participant. We also do adult parties.

Q: What is your policy on Refunds?
A: There are No Refunds or Cancellations. If you are unable to make a class, please let us know in advance so we can open that spot to others and can reschedule a make-up for you.

Q: Do you have Homeschool hours?
A: Homeschool students learn the same curriculum as all our students at times that are convenient for Homeschool goers during the afternoon. To find out who we are currently Vendors for, go HERE.

Q: How do I redeem a GROUPON / ETC?
A: We do not have active Groupon offerings at this time, and have not accepted Groupon vouchers since 2020. If you have any expired passes, you should contact Groupon directly for a refund.


ABOUT CLASSES

Q: What is parkour?
A: Parkour is an art of movement in which you train the body and mind to overcome obstacles.

Q: What is ninja warrior?
A: Ninja warrior is full body obstacle course training.

Q: What should I expect at a class?
A: Expect a challenging, fun workout based around the natural movement of the human body. Our classes begin with a thorough warm up and move on to the introduction and practice of new skills and movements. 

Q: What do I need to do for my first class?
A: Create an account beforehand HERE and preregister for your first class. Participants under 18 will need a legal parent or guardian to sign. Please arrive a few minutes early to check in with the front desk.

Q: What do I wear?
A: Comfortable clothes to move in, and closed-toed athletic shoes.

Q: What about shoes?
A: Shoes with minimal tread and sticky rubber on the bottom are best. Also try for a flexible and light shoe. Most people prefer some padding on their shoes, especially as they are learning, but avoid shoes that have more than a finger width of foam. You want to have a good feel of the obstacle underneath you, and ideally be able to curl your toes around edges and rails. We also recommend zero-drop, or minimalist footwear because they promote stronger, healthier feet.

Q: Youth (ages 6–12) – I think Youth level 1 classes will be too easy for my kid. Can they go straight to Level 2?
A: Even if your kid is athletic or already has some skills, we would like them to get accustomed to our program by starting with the 3 class starter. We require all kids to pass a test to get into higher levels of the youth program.